Quality Care for Children: ECE Business Support Services Interview Questions

1.     Please tell me about yourself and your role with QCC Works.

2.     How would you describe QCC Works and its ECE Business Support Services program to a friend who doesn’t already know about it?

3.     What are the key elements of the ECE Business Support Services program that help child care providers operate sustainable, successful businesses?

4.     Are any of the Business Support Services designed to help improve program quality? If so, which ones and how? If not, why not?

5.     How has the program changed or evolved since you became involved with it?

6.     What are some of the greatest challenges of implementing the ECE Business Support Services program? What are the ways that program staff and leadership address these challenges?

7.     What growth and/or skill development do you observe among providers receiving intensive TA support? What makes this change possible?  

8.     Please describe the mini-grant selection, award, and implementation process. What worked well as providers converted to automated child care management systems? Were there any lessons learned?

9.     What ongoing needs do you observe among providers even after participating in the program? How will providers navigate these ongoing challenges?

10.  What do you hope for the future of QCC's ECE Business Support Services? How can it continue to grow and serve more providers across the state of Georgia?  

11.  Are there any other comments, ideas, or suggestions that you would like to share?